Terms of service

Privacy Policy & Allergen Disclosure

Last Updated: [3/3/2026]

Royal Kettle (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and protect your information, as well as important allergen information regarding our products.

By using www.royalkettle.com, you agree to the terms outlined below.

1. Information We Collect

When you visit or make a purchase from our website, we may collect:

Personal Information

  • Name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment information (processed securely through third-party providers)

We do not store full credit card numbers.

Automatically Collected Information

We use tools such as:

  • Shopify analytics

  • Google Analytics (GA4)

  • Google & YouTube integrations

  • Google Merchant Center

These tools may collect:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Time spent on pages

  • Referring website

  • Purchase behavior

This data is used to improve website performance, measure marketing effectiveness, and enhance customer experience.

Google processes analytics data in accordance with its own data policies. Data shared with Google may be aggregated and de-identified.

2. How We Use Your Information

We use collected information to:

  • Process and fulfill orders

  • Communicate with you about purchases

  • Improve our website and product offerings

  • Analyze traffic and sales performance

  • Provide customer support

  • Send marketing communications (if you opt in)

We do not sell or rent your personal information.

3. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to:

  • Maintain shopping cart functionality

  • Understand user behavior

  • Improve marketing performance

You may disable cookies in your browser settings; however, some website features may not function properly.

4. Data Sharing

We may share information with trusted third-party service providers necessary to operate our business, including:

  • Payment processors

  • Shipping carriers

  • Analytics providers

  • Marketing platforms

These third parties are only permitted to use your information as necessary to provide services.

5. Data Security

We implement reasonable safeguards to protect your personal information. However, no online transmission is 100% secure. By using our website, you acknowledge this inherent risk.

6. Your Rights

Depending on your location, you may have the right to:

  • Request access to your personal data

  • Request correction of inaccurate data

  • Request deletion of your personal data

To make a request, contact:

📧 support@royalkettle.com
📞 (661) 360-9604

7. Allergen Disclosure

Royal Kettle products are food items. While we take care in preparation and packaging, our products may:

  • Contain common allergens

  • Be processed in facilities that handle dairy, nuts, soy, gluten, or other allergens

Customers with food allergies or dietary sensitivities should review ingredient information carefully before consumption.

Royal Kettle is not responsible for allergic reactions or dietary issues resulting from consumption of our products.

If you have specific allergen questions, please contact us before ordering.

8. Children’s Information

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children.

9. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page and take effect immediately upon posting.

10. Contact Information

If you have questions about this Privacy Policy or Allergen Disclosure, please contact:

Royal Kettle
📧 support@royalkettle.com
📞 (661) 360-9604